Payment Policy

At Luxe Custom Designer, we aim to make your shopping experience simple, secure, and transparent.
This Payment and Billing Policy outlines our accepted payment methods, billing procedures, transaction security practices, and dispute resolution process.

Our store is based in the United Kingdom and ships orders within eligible regions as outlined on our website.

Payment Methods

We accept a variety of safe and trusted payment methods to give you flexibility at checkout.
The following payment options are currently supported:

  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Currency

All transactions made on Luxe Custom Designer are processed in British Pounds (GBP £).

Please ensure your selected payment method supports GBP transactions to avoid potential processing issues.

Billing Information

To ensure your order is processed quickly and accurately:

  • Provide complete and correct billing details during checkout.
  • The billing information must match what is on file with your bank or payment provider.

Incorrect or mismatched billing details may result in:

  • Processing delays
  • Order being placed on hold
  • Order cancellation

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing:

  • A full summary of your order
  • A unique transaction or payment ID
  • Billing and shipping details
  • Estimated delivery information

This confirmation email serves as your official receipt and proof of purchase.

Transaction Security

We take payment security and customer privacy very seriously.

All payments on our website are processed using:

  • SSL (Secure Socket Layer) encryption
  • AES-256 secure data encryption

We comply with PCI-DSS (Payment Card Industry Data Security Standards) and follow industry best practices to ensure that your personal and payment information remains fully protected.

Refunds & Disputes

If you qualify for a refund (as described in our Return & Refund Policy), it will be issued to the original payment method used at checkout.

If you believe there is a billing error or wish to dispute a charge, please contact us immediately. We will investigate and work quickly to resolve the issue.

Contact Information:

🛒Trade name: Luxe Custom Designer

📞Phone: +4407860385361

📧Email: luxe-custom-designer@hotmail.com

🏠Address: 29 Connaught Road, Scunthorpe DN15 8GU, United Kingdom